Hotel Policies

To ensure a comfortable and enjoyable stay for all our guests, please review our hotel policies before your visit.

Check-in & Check-out

  • Check-in: 12:00 PM

  • Check-out: 12:00 PM

  • Early check-in and late check-out are subject to availability and may incur additional charges.

Identification

All guests must present a valid government-issued photo ID and proof of identity at the time of check-in, as required by applicable laws.

Payment

  • Full or partial payment may be required at the time of booking, depending on the selected rate plan.

  • We accept major payment methods available at the property.

Cancellation & Refunds

Cancellation and refund policies vary depending on the booking source and rate plan. Please refer to your booking confirmation for the applicable terms.

Breakfast

Breakfast is available at an additional charge unless it is included in your selected room package.

Pet Policy

Pet stays are subject to prior approval based on the size, breed/type, and number of pets. Additional charges and conditions may apply.

Airport Transportation

Airport transfers can be arranged upon request, subject to the availability of our travel partners and additional charges.

Smoking Policy

Smoking is strictly prohibited inside guest rooms and indoor public areas. Guests may use designated smoking areas, where available.

Visitors

Visitors may be permitted in guest rooms subject to hotel policies and local regulations. The hotel reserves the right to refuse entry to unauthorized visitors.

Damage & Loss

Guests are responsible for any damage to hotel property caused during their stay. Charges may apply for repair, replacement, or excessive cleaning.

Safety & Security

For your safety, please keep your valuables secure. While reasonable precautions are taken, the hotel is not responsible for the loss of personal belongings.

Parking

Complimentary on-site parking is available for registered guests, subject to availability.

Housekeeping

Daily housekeeping is provided to ensure a clean and comfortable stay.

Right to Refuse Service

The hotel reserves the right to refuse accommodation or discontinue services to any guest whose behavior is disruptive, unlawful, or poses a risk to the safety and comfort of others.

Policy Updates

These policies may be updated or revised at any time without prior notice.